COVID-19: Learn about our elevated hygiene measures here.

COVID-19: Important information for your stay at our hotel

Ladies and gentlemen,

dear guests,

We take your safety and well-being, as well as the one of our employees, as our utmost priority; therefore we have implemented and adhere to the highest standards of safety, hygiene and disinfection to address COVID-19 in collaboration with international medical experts and following the recommendations of the Robert-Koch Institute and the current Corona ordinance of the federal state of Berlin. Please note that the federal regulations are subject to constant change, therefore all information on this website is without guarantee. We try to keep the information as up-to-date as possible.

An overview of our measures to ensure the safety of our guests and employees in the different hotel areas:


General

What documents are required for a hotel stay?

Proof of full vaccination or recovery must be presented upon arrival.

Where are the closest test stations?

  • Osloer Straße 84, 13359 Berlin: approx. 12 minutes on foot (900 m) or 2 bus stops
  • Heinz-Galinski-Straße 15, 13347 Berlin: approx. 15 minutes on foot (1.2 km) or 2 bus stops
  • Tromsöer Straße 6, 13359 Berlin: approx. 15 minutes on foot (1.1 km) or 2 bus or tram stops

Find an overview of all rapid test stations in Berlin here.

What is the maximum number of people allowed in one hotel room?

6 people from max. 3 different households are allowed to stay in one room.

Is the wearing of a mask mandatory in the hotel?

Yes, it is mandatory to wear a community mask or an FFP2 mask at all  times in public hotel areas.

Is there the possibility of digital contact tracing?

Yes, digital contact tracing in our hotel is carried out via the luca app.

Further measures taken by the hotel:

  • Disinfectant dispensers are available in all public hotel areas.
  • Public areas are cleand and disinfected at a higher frequency.
  • To protect both our guests and employees, the front desk is fitted with plexiglass panes.
  • Access to the front desk area is limitied to a certain number of people. For more information, please refer to the on-site signage.
  • FFP2 masks can be purchased at the front desk.
  • In order to minimise contact points and transmission routes, your room is only entered for cleaning after check-out. If you would like to have cleaning inbetween, please reach out to our front desk staff.

Breakfast

Does the hotel offer breakfast?

Yes, but the form in which it is offered depends on the room occupancy. At an occupancy of less than 20 rooms, we offer a practical breakfast box to go. The individual components are prepared under the strictest hygiene regulations and packaged individually.

Breakfast box content (may vary depending on availability / guest preferences):

  • sandwich or filled bread roll
  • fruit
  • water
  • juice
  • yoghurt
  • granola bar
  • coffee to go
  • small cake or muffin
  • egg

Price per day: € 7.50

At an occupancy of more than 20 rooms, we offer our regular breakfast buffet. Also the buffet is prepared and served under the strictest hygiene regulations. No reservations required.


Gastronomy

Does the hotel offer lunch or dinner?

Due to the current situation our PRIME restaurant remains closed until further notice. We are happy to recommend you good restaurants in the closer surroundings.

Is the hotel bar open?

Also our hotel bar remains closed until further notice due to the current situation.

Does the hotel offer room service?

Due to the current situation, we do not offer room service until further notice. Thank you for your understanding!

Is there the option for half board?

Half board is currently only available for groups upon request.


Wellness & Fitness

Is the wellness and fitness area open again?

Due to the current Corona regulations, our fitness area remains closed until further notice. There are also no massages or beauty treatments available until further notice. Thank you for your understanding!


Meetings & Events

Proof of full vaccination or recovery must be presented in order to participate in any kind of event. Our function room capacities are currently limited to a maximum number of 55 people. Conference flat rates are billed individually per participant.

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