Frequently asked questions

Find detailed directions for your arrival by car here.

The hotel is located approx. 5 km from Berlin Central Station and can be reached from there within 15 minutes by taxi. 

From Berlin Brandenburg Airport BER, take the airport express trian FEX from terminal 1-2 to the station "Berlin-Gesundbrunnen". There, switch to the underground line U8 towards "S+U Wittenau". Get off at "Pankstraße". From there, you will reach the hotel on foot in about 7 minutes. Alternatively, there are of course taxis and rental cars available at the airport.

Messe Berlin /ICC exhibition grounds can easily be reached within 25 minutes by taxi or public transport.

40 on-site parking spaces are available for our guests for a fee of € 17.00 per day.

We offer a number of barrier-free rooms. Please ask for a suitable room upon booking.

Your hotel room will be available for you from 3:00 p.m. on the day of arrival.

We kindly ask you to vacate your room by 12:00 noon on the day of departure.

Our PRIME Restaurant offers balanced and regional specialties for breakfast and for dinner. Top it off with one of the selected beverage creations from our PRIME Bar.

Breakfast times:

• daily 6:30 a.m. - 10:30 a.m.

Dinner times:

• Tuesday - Saturday 5:00 p.m. - 10:00 p.m.

Children under the age of 12 years stay for free in one of the standard beds in their parents' room.

We accept the following credit cards: American Express, Cash, Diners Club, Discover Card, JCB Card, MasterCard, Optima Card and VISA.

Free Wi-Fi is available throughout the hotel.

You will find ideal jogging trails at the nearby Humboldt Park or along the Panke river banks. Ask our front desk staff for more recommendations.